1. Describe the underlying technologies, applications and types of Web sites that comprise Web 2.0.
Web 2.0 websites have the capability of a two way conservation. Web 2.0 strives to create: usability, economy, remixability, participation, economy, design and standardization. Web 2.0 enables viewers to have a two way interaction with the website as oppose to its predecessor who only contained information. Below is a picture showing examples of websites that are Web 2.0
http://api.ning.com/files/BiM1Eksyb7S2qBCaLR-kDrfkvL3PrAmueHFI9cyvTDSPwQNlX15vzLHfreaMJg*9RCty2LD-JDAgwrp15A5CHGd4lV-0h80b/web20.jpg
2. Describe the function of Web services.
A Web service is an basically an online software or application that is made to fulfill a specific task. Web services have an embedded code within the webpage to enable it to fulfill its specific task.
3. Describe how you see Social Networking being used in Business.
Social networking can be used within business as a means of communicating with employees and customers. Social networking can enable a more open communication channel between employees of a business to enable them to collaborate and communicate as a team complete a task. It also can enable inputs from other employees from different divisions or locations to provide input, so strategies can have a fuller picture on completing the best outcome. Social networking can also enable customer feedback on products. For example , the Dell company website has online posts from customers expressing their opinions on the product.
Chapter 6 Questions
1. Define e-commerce and distinguish it from e-business
E-commerce is the online transfer of goods and services between producer and seller. E-business, however includes the whole business activity. E-business includes the selling of goods, service, customer help and support transactions and collaborating with business partners.
2. Distinguish among B2C, B2B, C2C and B2E electronic commerce.
B2C refers to business to consumer transactions, while B2B refers to business to business transactions. C2C refers to consumer to consumer transactions typically found with online trading trading websites such as eBay, trading post and carsales.com. B2E is the selling of goods or services from the business to the employees. These transaction are becoming more reliant on internet communications.
3. List some benefits and limitations of e-commerce.
Benefits:
-disintermediation (the removal of the middle retail sellers)
-can market product to a lager scale (national to international)
-lower cost of processing, distributing and retrieving information
-Customers can access and buy products and services at any convenient time
-can deliver a more coherent information on product which will drive product and services to meet the demands of society
Limitations:
-lack of uniformed payment systems
-incompetent telecommunication networks is some areas
-lower socioeconomic areas have less access
-IT problems can drive up running cost of the business
-supply channels have lower quantities creating higher postage prices
- larger markets
-difficulties in marketing to consumers
-higher misinterpreted between customer and business due to lack of dialogue
-perception that e-commerce is insecure and not reliable
1. What are spamming, permission marketing and viral marketing?
Spamming refers to continuous advertising that streams into the system, spamming normally is referred to emails . Permission mark first requires the consent of the individual before regularly informing the individual of new changes to the products. Viral marketing uses social networking sites to create brand awareness or recognition to a general audience.
1. What are micropayments?
Micropayments are payment of small amounts of money . Paypal is an online service that specialize with transactions from the credit card to bank accounts. Micropayments is usually for purchases for online transactions.
2. What is Multichanneling?
Multichanneling is the retailing through more than one channel. This can be through a number of retail outlets and stores and a company website.
1. List some ethical issues in EC.
Some ethical issues surrounding e-commerce is:
-Placing cookies on customers systems
-releasing unauthorized details of a customer to other companies
-not providing secure transaction websites
-not disclosing full information on the product
2. List the major legal issues of EC.
Some major legal issues of e-commerce are:
-no Taxation on products brought overseas
-laws only apply to the country the business and international laws also apply
-The kinds of legal barriers cyberspace has delivered exist primarily in areas of intellectual property, security (including consumer protection), copyright, free speech, gambling, privacy and taxation (McGraw Hill, 2003).(as cited on http://wiki.media-culture.org.au/index.php/E-commerce_-_Overview_-_Legal_Issues)
No comments:
Post a Comment